Computer Telephony Integration Home Page.
As an industry pioneer in PERSONAL COMPUTER TELEPHONY INTEGRATION (CTI), TELCOMP offers an ever expanding line of Caller ID/ANI and/or DNIS/DID screen pop, dialing, 911 Auxillary Alert, and Call Accounting software products, aimed at small to medium sized businesses.
This webpage is designed to disseminate basic information and product
literature about TELCOMP's products, describing the Middleware software
and Hardware which link sophisticated telephony features into your
current database or Contact Management application without any modification to your
current application software. Basic product literature for Standalone and Network
products is available for single, multiple line,
and Key System Unit (KSU) or Private Branch Exchange (PBX) integration.
Telcomp's "PICKUP" SCREEN POP middleware
provides simple, cost effective PERSONAL COMPUTER INTEGRATION of CALLER ID, DIRECT INWARD DIAL (DID) for Answering Services,
AUTOMATIC NUMBER IDENTIFICATION (ANI) or DIALED NUMBER IDENTIFICATION
SERVICE (DNIS) with adjunct capture devices and various
manufacturer's Key System Units or Private Branch Exchanges. (FOR SPECIFIC MANUFACTURERS SEE THE ADJACENT SELECTION TABLE)
Several types of "ADJUNCT" specialty Caller ID/Computer Telephony hardware are also supported. Telcomp also offers consulting
services in designing various Computer Telephony Integration features into both new and existing Software Applications.
PICKUP enables almost ANY DOS, and MOST Windows Applications to receive, log, and
use the Caller ID, ANI, or DNIS, data-bursts which
are available throughout the US and Canada. Screen Pop
interfaces for TERMINAL SERVICES, CITRIX, UNIX, LINUX, AS400 and HOSTED ASP type applications
are also available. (View a partial list of some of the applications
that "PICKUP" has been used to interface with CALLER ID/DID/ANI/DNIS.) If you don't find your specific
application on our list or if you have a custom developed application, call us and we will test your application
so that you can see exactly how the Screen Pop will work with your software.
TELCOMP's TCDIAL enables almost ALL Windows based programs to dial any number that can be displayed as text on the screen including numbers from websites, Microsoft Word Documents, Emails, and Excel Spreadsheets.